Enterprise Applications

• iVue privileges are granted by role. 部门的椅子, deans and administrators have special privilege that is granted by their appointment as entered by 人力资源 upon receipt of the Recommendation for Appointment Form (RAF) - Section C. Instructors have privileges appropriate to their teaching role that is granted automatically when they are listed as the instructor for a course as entered by the 注册商.
• An employee can be granted the above "roles" as a "proxy". The instructor or administrator must login to iVue and use the "Designate Proxies" button to grant the desired roles.
• For access to Administrative 横幅 or redwood please use the Administrative Computing Request Form (ACR).  The person needing access should fill part A and B and scan/photo that page and forward it on to their department head.   They can use the Electronic Signature link instead of signing the form if they wish.  This removes the need for them to scan the form after physicaly signing the form.  The department head needs to fill out part C and forward scanned parts A-C to the product data stewards for their authorization.  The department head can skip the signature if they email the form directly to the data steward from thier email account. The data stewards will forward parts A-C to the database administrator (dba@hkange.net) with their corrections or approval.  You can contact the data stewards or the database administrator for what classes or objects you may need if the department head does not already know what to request. 
  The data stewards for the following products are as follow:
  • Student or Redwood Menu: Samuel Villamizar (villam@hkange.net)
  • Accounts Receivable or Financial Aid: Elynda Bedney (bedney@hkange.net)
  • Finance: Sharyl Turon (sturon@hkange.net)
  • 人力资源: Beverly Brown (beverlyb@hkange.net)
  • 校友: Raelene Brower (browerr@hkange.net)
  • Development: Dennis Hollingsead (hollings@hkange.net)
• Access to shared drive resource requests should be directed to 客户服务—see link at top.
• 电子邮件 listserve requests should be directed 在这里.

横幅支持

For issues and requests related to 横幅, please submit a 帮助Desk ticket 在这里.

If the situation is urgent, please submit the ticket and also contact, 通过团队或电子邮件, 适当的 横幅+ Support Specialist.

For additional 横幅 resources, click 在这里.

Support for Other Enterprise Applications

For issues and requests related to other enterprise applications, please submit a 帮助Desk ticket 在这里.

相关资源

• Multi-Factor Authentication
• VPN
• 数据访问策略

Enterprise Applications
Applications designed to integrate systems that run all phases of an enterprise’s operations

Enterprise Resource Planning (ERP)
A software system that helps organizations automate and manage core business processes for optimal performance. ERP software  coordinates the flow of data between a company’s business processes, providing a single source of truth and streamlining operations across the enterprise.

Relational Database
A collection of information w在这里 data is stored with predefined relationships

Software as a Service (SaaS)
A cloud-based software delivery model that allows end users to access software applications over the internet